Refund policy

Thank you for shopping with Minks. We are committed to providing high-quality clothing and ensuring customer satisfaction. Please review our policy regarding returns and exchanges:

No Returns or Exchanges

Due to the nature of our products, we do not accept returns or exchanges. All sales are final. We encourage you to carefully review your order before completing your purchase.

Pre-Order Policy

Minks operates on a pre-order basis. The production of your clothing will take 4 days. Once your items are made, shipping will take an additional 1 to 2 weeks. We appreciate your patience and understanding.

Exceptions

We will only consider exceptions to this policy in the event of damaged or defective items. If you receive an item that is damaged or has a manufacturing defect, please contact us within 7 days of receiving your order.

How to Report a Damage or Issue

To report a damaged or defective item, please email us at minkstudio3@gmail.com with the following information:

• Order number

• Description of the issue

• Photo(s) of the damaged or defective item

Our team will review your request and respond within 3 business days.

Thank you for understanding and supporting Minks.